Employees rely on digital systems to serve them — instantly and flawlessly.
Yet when experience degrades, the root cause is rarely visible.
Is it the application?
The network?
The infrastructure?
The branch setup?
Or the user’s last-mile environment?
Most monitoring tools see pieces.
Very few see the experience end to end.
So we built Branch / Digital Experience Monitoring to change that.
Powered by IndyGen Labs, this offering continuously monitors real user experience across digital channels and physical branch environments, correlating performance, network behavior, device health, and application responsiveness into a single, experience-centric view.

Experience-first, not system-first
We monitor what users feel — not just what systems emit.
AI-driven, predictive by design
Experience issues are detected and anticipated, not discovered after complaints.
Works with your existing stack
No rip-and-replace. We layer experience intelligence on top of your current tools.
Built for complex, distributed
enterprises
Designed for hybrid, multi-cloud, and
legacy-modern environments.decisions.
Integrated with Resilient Operations
Experience signals feed directly into AIOps, Unified Data, and Resiliency Operations